HP Deskjet 920cxi Printer - printer is too slow

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printer is too slow

The print speed and overall performance of the printer can be affected by
several variables:

• computer does not meet system requirements

• printer software is outdated

• there are conflicting USB cable connections

• complex documents, graphics, or photographs are printing

computer does not meet system requirements

1.

Verify the computer’s RAM and processor speed.
See

system requirements

for more information.

2.

Close all unnecessary software programs.
Too many software programs may be running at the same time.

3.

Increase space on the hard drive.
If your computer has less than 100 MB available on the hard drive, the
printer processing time will be longer. See your Windows manual for
information on managing the computer’s hard drive space.

printer software is outdated

1.

Verify the printer driver being used.

2.

Log onto HP’s Website to download the most recent software updates for
your printer. See the

quick reference guide

for Website information.

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there are conflicting USB cable connections

A printing conflict may occur when the printer and several other USB devices
are attached to a hub. There are two methods for solving the conflict:

• Attach the printer’s USB cable directly to the computer instead of a

hub
–or–

• Keep the printer attached to a hub, but do not use the other USB

devices while printing.

complex documents, graphics, or photographs are printing

Printing documents in Best mode and/or printing documents that contain
graphics or photographs slows down the printer.

You can speed up the process by performing the following steps:

1.

Follow one of these paths to open the printer properties box, depending
on your software program:
• Click

File

>

Print

, then select

Properties

–or–

• Click

File

>

Print Setup

, then select

Properties

–or–

• Click

File

>

Print

>

Setup

, then select

Properties

.

2.

Select the

Advanced

tab and select the

Low Memory Mode

option.

3.

Click

OK

to return to the Print or Print Setup screen.

4.

Click

OK

to print to print your document.

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If you have a parallel cable connection you may be able to increase photo
printing speed by enabling Hardware ECP (Extended Capabilities Port). To
do this:

1.

Open the HP Deskjet Toolbox using one of the following methods:
• Click

Start

>

Programs

>

hp deskjet series

>

hp deskjet series Toolbox

–or–

• Right-click the

TaskAgent

and select

Open Toolbox

.

2.

Click the

Configuration

tab and select

Attempt to Use Hardware ECP

.

3.

Click

Apply

.

4.

Print the photograph.

See also:

printing photographs

If you continue to have problems, contact HP Customer Care.

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